Speak the Language of Success
Communicating with Customers, Clients, and Colleagues
Thursday, February 16, 2012
5:30 pm – 6:00 pm Networking
6:00 pm – 7:00 pm Presentation
7:00 pm – 7:30 pm Question and Answer Period
Diane DiResta, Communication Consultant
Vivian Kaufmann, Financial Consultant
Kaufmann Kozuch Associates
AXA Advisors, LLC
Big Apple Conference Room, 15th Floor
1290 Avenue of the Americas
Between 51st and 52nd Streets
New York City
In advance – NAWBO-NYC Member: $20 / Non-Member: $35
At the door – NAWBO-NYC Member: $35 / Non-Member: $50
Only cash will be accepted when paying at the door.
Communication is the number one selling and leadership skill. Without communication there can be no business. Come experience a behavioral magic show. In this fun, interactive session, you will learn a deeper dimension of communicating with prospects and clients, co-workers and colleagues.
You will gain a solid understanding of your own and others’ communication styles and how that impacts relationships and selling. Learn to instantly size up prospects, speak their language, and reduce your frustration.
During this presentation, communication expert, Diane DiResta, will focus on the sales situation. She’ll explain how to create rapport with customers and prospects; how to listen for opportunities and needs; and how to be more effective when speaking with people whose styles are different from your own. Don’t miss this chance to enhance your business skills. At the end of the talk, Diane DiResta will answer your questions and offer personalized advice.
Benefits include: increased influence; improved communication; faster rapport and sales; better working relationship; less stress and frustration.
About Our Speaker:
Diane DiResta, CEO of DiResta Communications, is a speaking strategist, media trainer, certified speech pathologist, and author of Knockout Presentations. Diane works with entrepreneurs, celebrities, and executives at Fortune 500 companies like AT&T, J.P. Morgan Chase, Merck, and IBM to help them communicate with clarity and influence. She holds a master’s degree from Columbia University in Speech Pathology and a bachelor’s degree in Speech from Brooklyn College. Diane is the past president of the NYC National Speakers Association. She is an extremely popular speaker who is often a guest on television and radio, and whose articles have appeared in numerous publications.